Note 4, No Ringtone with incoming calls or txt

[Jeepthing95]

Hi when i get incoming calls i get no ringtone, or no notification tone for txt e-mail. I tried to change the tone and they are quiet too.

But i can use speaker phone on calls, play music thru the speaker.
phones works perfect otherwise, verizon store only wanted to sell me a new phone lol

please help
(email address removed by Moderator)

 

[dpham00]

Mod Note, please do not post your email address on this public forum

 

[IAmSixNine]

do not disturb is disabled correct? and you have made sure volume is turned up. correct?

 

[fatyank]

Are you in airplane mode? Been there, done that!

The Fatyank