Note 4 stuck in a reboot loop, won't come out.

[Anthony Burgess1]

Hey everyone, I'm new to this forum. So last night I saw my phone updating apps, I think I saw google being the last. Then the phone restarted itself and it is stuck in a horrible reboot loop. If I try to go to recovery mode, it just restarts there. I used odin to reapply the firmware but it just keeps restarting, thanks for your consideration!

 

[anon(9638631)]

My device just started to do this today for the first time since I've owned it (1 year old).

I hit the camera icon to open the camera and my phone rebooted. Took forever to come back on since I'm encrypted. Once on, I hit the camera icon again and the same thing happened. After this, it just went into some crazy reboot loop. Rebooted like 10 times in a row like every 20 seconds or so.

I pulled my battery, (thank you Note 4), to stop the loop and then went into the menu and cleared system cache then rebooted again and everything seems OK so far. I had 44% battery before all this and once back on track, I had 15%.

Now here's something else to add. I have a brand new genuine Note 4 battery that I just installed for the first time yesterday afternoon. It has been through one charge/discharge cycle. Maybe it's concidence and has nothing to do with the reboot loop?

I've added a screenshot of the battery usage during the loop.

 

[Anthony Burgess1]

Yeah, I can not even get to any sort of user interface, the only thing I can do is go to download mode

 

[anon(9638631)]

You can't pull the battery and then boot into recovery mode?

 

[anon(9638631)]

Update, and my phone just rebooted once again and my battery (which is brand new) was fully charged at 3pm today and now it's 7:45pm and I'm at 30% with 1:45 of SOT. I've never had this phone reboot in the year I've owned it. Something is going on. The reboots earlier started when I tried to use the camera. The reboot now happened when I used to camera on Genius Scan+ to scan a paper.

I have no clue what's going on.

 

[anon(9638631)]

I got a feeling my issue will be solved by deleting an app (Parchi) that I sideloaded yesterday. Deleted it and so far, so good. Time will tell.

OP, have you figured out anything yet about your issue?

 

[anon(9638631)]

Did it again. I was at a Halloween carnival and I chucked it across the field. Seriously. I'm typing this on my Lumia 1520. Time for a new one, haven't even tried to turn the Note on yet. Did I mention i'm 41 going on 12?

 

[bigmatt503]

41 going on 12.. I lol'd

Sent from my Nexus 6 using Tapatalk

 

[John Jonathan Garcia]

same problem! just now...

how's your phone now?

 

[brothamoveson]

I had the same issue after the update rebooted into safe mode and it stopped. It was a app causing the issue so I removed it and never had the problem again.

Diggin my Note 5 and Note 4.

 

[anon(9638631)]

I had the same issue after the update rebooted into safe mode and it stopped. It was a app causing the issue so I removed it and never had the problem again.

Diggin my Note 5 and Note 4.

Just out of curiousity, do you know what app was causing the issue?

 

[seacapt]

I've got a Note 4 that's a bit over a year old that's done this five or six times in the last three weeks. I have to remove the battery to stop it but the only way to power back on without the problem is to plug the phone in. I've been thinking that maybe it's the battery that's bad but I haven't gotten a new one to verify that. The first few times just removing the battery to stop the loop then reinstalling it and restarting worked. The last couple of times the looping continued until I plugged the phone in with the phone turned off. The charge state of the battery doesn't seem to have anything to do with the problem as it happened at different states from a low of 25% to a high of 75% and within.
Al

 

[Firegold21]

I've been having a similar issue with my TMo Note 4. Anywhere from 44% to 20% it's happened. It doesn't always go into a loop, but it does shut off and often shows 0% on the battery when first plugged in, then quickly jumps back up to where it was.

I took my phone in and they had me swap it for a new one without even looking at it. The new one has only been in my possession for a couple weeks and it's had the same issue twice. This last time was so bad I almost couldn't get the loop to stop; I pulled the battery and it went right back into the loop. Had to pull again, then plug it in in my car until it started charging above where it was when the issue started. Then and only then did it turn on and stay on.

T-Mobile, of course, told me it was how I was using the phone. Too many apps, not clearing memory enough, etc.

I'm strongly considering getting a new battery and seeing if that's the problem, as I had done a FDR on the original phone, and installed apps again slowly, to no avail.

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[pduffer]

Sounds like it has to be a rogue app since the problem is repeating on a new phone. Or perhaps you got some type of virus or something that is reinfecting your phone from backed up data or apps.

 

[Firegold21]

A rogue app would seem to make sense, except I hadn't installed anything new when the problem began. Not sure how a rogue app would cause the problem to continue after a battery pull, though ... you would think everything would be cleared from memory at that point.

You never know, though.

Posted via the Android Central App