Note 5: Missing Camera folder along with photos and videos in it

[cuong-nutz]

I was backing up videos and pictures onto my computer. After transferring a small batch and finishing, the Camera folder was refreshing the files/thumbnails and it froze. Next thing you know I do not see the folder or the files that were once in it.....

What happened? I would like to recover the photos and pictures!!!!
I need help! I am trying to save all the photos and videos of our newborn that I had just taken!

 

[myandroidgs6]

I was backing up videos and pictures onto my computer. After transferring a small batch and finishing, the Camera folder was refreshing the files/thumbnails and it froze. Next thing you know I do not see the folder or the files that were once in it.....

What happened? I would like to recover the photos and pictures!!!!
I need help! I am trying to save all the photos and videos of our newborn that I had just taken!

Do you use Samsung Smart Switch ..?

Unplug your phone from pc... restart ... open the Gallery again see if Pic are still there ...?

 

[wdfrancis58]

Do you use the Google photos app? If so the pictures are there and can be downloaded again.