Note 5 wouldn't charge, now boot loop

[Mike S13]

I got a Note 5 that worked until it sat for months untouched. I tried charging it and saw an empty battery displayed on the screen in a loop, the phone never charged, it just kept looping.

Next I pressed the power button hoping to power it up using the charger, but now it just boots to the Galaxy Note 5 logo then reboots repeatedly.

Can a completely dead battery cause these symptoms? Are there recommended fixes?

 

[B. Diddy]

Welcome to Android Central! The battery might have completely discharged, which is death for a lithium battery. Since it's so old, that might have made it that much more likely to happen.

Leave it plugged into a wall outlet undisturbed for at least 6 hours. Then press and hold Power for about 30 seconds, and see if it boots up correctly. If it doesn't, then you'd probably have to get the battery replaced (although I wouldn't bother with such an obsolete phone).

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[Mike S13]

B. Diddy,
Thanks for your reply, If I leave it in it constantly bootloops and doesn't charge.
I ordered a battery and will install it and see if that helps.
Thanks,
MIke

 

[B. Diddy]

I made you the owner of the original guest post to make it easier to find.

Keep us updated!