Notification Access keeps switching off on my Samsung A5 (2017)

[Margatroid7]

so i've searched online and i can't really find any answers to this similar problem. i find this quite annoying since i have to manually turn it back on again for all my apps. this has never happened before, until i updated to the latest android version - nougat 7.0

i hear that it has something to do with glance view but i don't want to root my phone to freeze it. can someone help me to find another solution?

i'm using the Samsung A5 (2017)

 

[B. Diddy]

Welcome to Android Central! Moved to the A5 forum for more specific traffic.

Try wiping the cache partition: SAMSUNG A500F Galaxy A5 - Recovery Mode - HardReset.info

 

[Bartlorre]

I have the same problem, did a hard reset solve the problem?

 

[Marcel V]

Wiping the cache partition didn't work..

It seems that it is related to the latest Android Nougat (7.0) update in which some major changes were made to the notification system.
Couldn't find any workaround or solution until now.

 

[jonware]

I have the same problem following upgrade to 7.0. Notification access is lost after every reboot, and sporadically in between. I use Tasker to turn on "Do not disturb" (which relies on notification access) and it's annoying that this fails regularly due to this issue.

Thinking the update to 7.0 left something behind, I tried factory resetting the phone last night and initially it seemed to work. However less than a day later the problem is back again - I've backtracked all the installs / changed settings done today but to no avail.

 

[Bartlorre]

Yesterday, I did a wipe cache and factory reset and reinstalled everything, all went good until I activated android auto.
And it also activates the Do not disturb mode
All my notifications turned off again.
So my question, do you all use android auto? or is it narrowed to the do not disturb mode only?

 

[Marcel V]

No I don't use Android Auto.

 

[Bartlorre]

But you use the Do not disturb mode?

 

[Marcel V]

Nope. I think it is just a bug in the latest Android 7.0 (Nougat) upgrade. Not app related, It would be nice if someone finds a workaround for this because it is quite annoying. I have a Gear S3 Watch which depends on the notification access that the gear app needs to send notifications (like whatsapp) to my watch.

 

[codemitra]

Hi guys,

It is not a bug, your battery optimization is messing up things I mean , I am just saying for the problem of gear s3 notification access that keeps turning of randomly - it's not randomly, whenever your battery gets "optimized" , your notifications go off. So you go Settings>Apps>right-up corner of the screen, the "three dots" that mean "more" >special access>optimize battery usage> choose "All apps" instead of "Apps not optimized" and then find your app ( in this case all gear s3 apps ) and un-check them so they would not be optimized any more. This did the trick for me.

 

[fedemehring]

Hi guys,

It is not a bug, your battery optimization is messing up things I mean , I am just saying for the problem of gear s3 notification access that keeps turning of randomly - it's not randomly, whenever your battery gets "optimized" , your notifications go off. So you go Settings>Apps>right-up corner of the screen, the "three dots" that mean "more" >special access>optimize battery usage> choose "All apps" instead of "Apps not optimized" and then find your app ( in this case all gear s3 apps ) and un-check them so they would not be optimized any more. This did the trick for me.

In my case didn't work, I actually have an A7 2017 with the latest Nougat Update but the notification access switching off it's not randomly, it always switch off every time my Gear S2 connects to the phone, while it's connected there is no problem but if I loose connection I have to manually turn on notification access. It started after Nougat update, working fine with 6.0. I did a wipe cache but no success. Any advice? Thanks.

 

[ek-chuah]

Hello folks,
I've chatted with Samsung a few days before and I mentioned the problem, that the S2 causes. the Samsung guy talked with the developers and he said, that they are working on it. He hopes that there will be an update for the gear S2. The problem exists since android nougat. Everytime the gear loses conncetion to my A5 2017 and get connected again the acces to the notifications get deactivated.
So i hope that Samsung solve this problem shortly, because at this time I can't use the gear S2
Sorry for my rusted english

 

[fedemehring]

ek-chuah, I recently purchased a Gear S3 and the same behavior persist so I'm guessing that is something related to the phone, especially to Nougat update, because previously was working fine with Marshmallow and after Nougat update in the phone the issue appear (no Gear update). Hope they are working on it since I have the exactly same behavior that you do.

 

[ek-chuah]

Possible, but for now I don't use the Gear (Gear in flight mode) and the access to notification is for these apps on: gear, tasker, always on display. All these apps have the access til the gear disconnects. When the gear isn't connected they never get lost the notification access. So, I think yet, that the problem is the OS of the gear in combination with android nougat. I'm hoping with you, because I can't use the gear since august in the way I want to and Samsung promises...

 

[Marcel V]

Hi, Good news!
Yesterday I received an android update for my Samsung A5 2017 and the issue is solved now. I use it with a Gear S3.