Notification

[o4liberty]

I have the stock phone app and I have a notification I can't get rid of looking for a way to get rid of it.

 

[mustang7757]

What notification?

 

[o4liberty]

Says have a voice mail ànd o can't get rid of it

 

[mustang7757]

Do you use visual voicemail ?

 

[Laura Knotek]

Are you using a carrier branded device or a factory unlocked device? What carrier do you use?

 

[o4liberty]

Are you using a carrier branded device or a factory unlocked device? What carrier do you use?

Factory unlocked its the stock android phone app I use the Google phone app. Also I use the tmobile visual voice mail.

 

[mustang7757]

Make sure the visual voicemail doesn't have any unread voicemail

 

[o4liberty]

Make sure the visual voicemail doesn't have any unread voicemail

It doesn't I have checked and I use the tmobile voice mail not the stock one might call samsung see if they can help.

 

[mustang7757]

It doesn't I have checked and I use the tmobile voice mail not the stock one might call samsung see if they can help.

From my experience this would happen and can't clear notification panel of built in voicemail because the visual voicemail or voicemail, One of the message not read .

 

[mustang7757]

It can be an old message you forgot to check

 

[BerryBubbles]

I had this problem with T-Mobile's Visual Voice-mail app.

What I found was that when I connected to my T-Mobile voice-mail directly through the notification pull down shade, that after I listened to the messages & disconnected the call, the notification remained. It wouldn't clear even after a reboot. Eventually, I realized that if I opened up T-Mobile voice-mail app & connected through the app, the notification would clear. I spent weeks force stopping the app & clearing the cache before I stumbled upon the solution. I don't pay for their transcription service so I have to call in. (I use the default Samsung phone app.)

I don't know if this fits your situation, but that's how I eliminated the persistent voice-mail notification problem. I check all my voice-mails directly through T-Mobile's app & never through the notification shade.

 

[o4liberty]

For some odd reason the notification went away finally.