Question Notifications for Instagram not showing

[jlost]

Notifications aren't coming in for my wife.

The cache was cleared for the app and the phone. The app was uninstalled and reinstalled. The notification options were toggled off then back on.

Does anyone have any idea on what to do?

Is anyone having the same issue?

Thanks!

 

[VidJunky]

It sounds like you've done many of the basic things. Just a couple of questions.

All other notifications are fine? Facebook, Telegram, WhatsApp...?

Have you done a side by side comparison of settings? If it works on one but not the other this can be useful, especially if you both have the same device.

Do Insta notifications come through at all, ever? Maybe after the app has been opened?

I struggle with this suggestion because of the uninstall / reinstall actions you've taken but have you checked the battery settings. If the app had been put to sleep or put to deep sleep notifications would not come through until the app is opened. This plays off of my last question. To check this go to Settings>Apps>Device care>Battery>Background usage limits>Sleeping apps / Deep sleeping apps, check these lists and remove any apps found there that you disagree with being silenced.

Let us know what you find.

 

[mustang7757]

What version of the app are you on ?

 

[jlost]

What version of the app are you on ?

348.0.0.46.83

 

[mustang7757]

348.0.0.46.83

I'm on 384.0.0.46.83
See if you have any updates or install my version from APK mirror

 

[mustang7757]

Here's the link , if it fails to update then uninstall your version then install that one

Download Instagram apps for Android - APKMirror

Download Instagram apps for Android - APKMirror Free and safe Android APK downloads

www.apkmirror.com