Nougat update failed?

luqman24

Well-known member
Sep 18, 2012
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I got the update notification earlier and immediately started the download followed by the install process. I set my phone down to let it do its thing and install the update. I looked back at it a few minutes later and there it was asking me for the password pattern. I entered it and it turned out that the update had failed because im now back to 6.0.1 Marshmellow and can no longer see the update after manual checking for it. Anyone else have this problem as well?
 
What device are you using? How long did you let it sit (Doze may have killed some of the app processes to finish downloading)?
 
What device are you using? How long did you let it sit (Doze may have killed some of the app processes to finish downloading)?

Im using a Nexus 6P and enrolled in the Beta program and got the update and downloaded it. I did see that it was in the process of installing it (black screen with the green android laying down). I looked away for a few minutes and when I looked back, it was asking me to enter my device unlock pattern then it booted to 6.0.1 and not 7.0. I want to retry but Im no longer seeing the update notification in System Updates.

Edit: I just checked again and finally got the notification. I'll retry the update and hopefully it works this time.
 
Im using a Nexus 6P and enrolled in the Beta program and got the update and downloaded it. I did see that it was in the process of installing it (black screen with the green android laying down). I looked away for a few minutes and when I looked back, it was asking me to enter my device unlock pattern then it booted to 6.0.1 and not 7.0. I want to retry but Im no longer seeing the update notification in System Updates.

Edit: I just checked again and finally got the notification. I'll retry the update and hopefully it works this time.

It could have been a bad download. You can install updates manually, but here is the catch...it will most likely wipe the device.
 
I had the same problem during my first try, I got an error when the install started. I unenrolled from the beta, enrolled again and downloaded the OTA and it installed perfectly.
 
I did the same as robhood and had the same result. Unenrolled/re-enrolled...got a 2nd download message...2nd download and install went fine.
 
Met exactly the same thing on my Nexus 6p.
First upgrade failed probably because the android system update, which immediately follows downloading the update and before rebooting, didn't reach 100%.
Somehow the second upgrade attempt was able to pull it off at that step.
There was no un-enroll/re-enroll in between the two upgrade attempts
 
My Nexus 5X failed the first time I tried it, but was successful the second time. Seems to be working OK.
 
Same here, Nexux 6P. Got the Sept. update in the morning OTA, applied that without issue . About 7:00 pm last night Nougat OTA update appeared, ran for some time, updating apps was last I saw but same result when complete back in 6
 
Same here, Nexux 6P. Got the Sept. update in the morning OTA, applied that without issue . About 7:00 pm last night Nougat OTA update appeared, ran for some time, updating apps was last I saw but same result when complete back in 6

Same here, just tried to install nougat (non beta) and it did it's thing but booted in 6.0.1.... Talk about a tease right? Looks like the only nougat I will be getting tonight is from this Snickers I'm about to eat... Which is okay I suppose. Because Snickers.
 
Same experience last night. Update to nougat pushed to my N6P (non beta). Let it do its thing and it rebooted to Marshmallow. How long for the update to push again??
 
Same here, Nexux 6P. Got the Sept. update in the morning OTA, applied that without issue . About 7:00 pm last night Nougat OTA update appeared, ran for some time, updating apps was last I saw but same result when complete back in 6

Same thing happened to me. I did a factory reset hoping to fix the issue. It didn't work. I'm still running marshmallow. Anyone have any other suggestions?
 
Well I've been hitting check for update intermittently today and no luck. How do non beta enrolled devices get another shot at the update?
 
Same exact experience here. I'm waiting for attempt #2 to roll around on my phone's About screen, as patiently as I can.
 
Received the small Sept security update to "prepare for nougat" then shortly thereafter successful reboot, received the OTA for Android 7 Nougat, appx 1100MB+ filesize. it downloaded. I clicked install. it counted down to reboot, then look back at my regular Android 6.0.1 homescreen. Has anyone figured out what is happening? Update screen shows "system up to date." Is there something I can do to get it to recognize that it did not update?
 

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