Nougat update has killed my phone!

Nick_Richardson

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Feb 25, 2017
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Hi Everyone

I have been having a few issues with my HTC lately, mainly to do with HTC Sense and the touch screen, Anyway, I was kind of hoping for an update to sort things out. Today, I got the notification to update, I downloaded it then selected the option to install. That was about an 1.5 hrs ago and I am still stuck on the White HTC screen. My phone wont turn off, it will restart if I press up volume and power but, it juts goes straight back to the white htc screen and will not go any further. The phone wont charge. I have tried restarting without memory card and sim card but nothing changes. Beginning to think its completely busted.
Anyone with any experience of this or any ideas about what I can try to fix this?

Any answers much appreciated.

Nick
 

Nick_Richardson

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Feb 25, 2017
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I have finally got myself to a place where I can factory reset. I've done this now and I am still stuck on the white HTC start up screen, it wont go any further. Any ideas?? Anyone??
 

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