"Now playing" not working well

[HyperM3]

I don't know what's going on with my p10p. My now playing isn't "finding" every song. The frustrating part is I've been testing my p9p against it until it's ready to be sent in for trade. The p9p gets every song that's playing. Even when I open Shazam on the p10p it recognizes it.

Most recent example was during an episode of Wednesday, there was a dance scene with a song I never heard. P10p showed no song found. Opened Shazam and it found it right away. P9p showed the song on the now playing screen. It was Lady Gaga - The Dead Dance for the record.

Anyone else having now playing issues on their p10?

 

[VidJunky]

So, when you say it's missing songs you mean it fails to identify the song playing when asked to listen, correct? At first I thought you were saying that it wasn't playing some songs even though they were in your library.

Anyway.

When I asked Google this question it said this,

There have been widely reported issues with the Now Playing feature on Pixel phones, including the latest models, after certain software updates. While Google has reportedly rolled out fixes in recent updates, some users still experience problems.

Have you looked at the Pixel boards to see if anyone else is asking or reporting this issue? I doubt it is the software, unless it's a bad app preventing or hindering the music from being heard by taking control of the mic. I was also curious if you had taken the case off to see if it was a muffled sound thing, or turned up the volume to see if it was a sound level thing?

 

[mustang7757]

You can go to settings>apps>Now playing>clear it's storage and force stop it and see how it goes from there.

 

[PowrDroid]

My Pixel 5a has the same problem. It will show most of the songs that it heard, usually at least 15 minutes after they were listened to, and only if I tap on the History option on the Now Playing screen. Then it takes about 2-3 minutes for the history to load.

OTOH, the "Now Playing" feature on my wife's 9a works excellently--almost instant recognition and History is always showing.

I've tried the clearing of cache and storage trick on my 5a and it didn't do a thing to solve the problem.

 

[HyperM3]

You can go to settings>apps>Now playing>clear it's storage and force stop it and see how it goes from there.

I did that. It's not that it's not working. It's capturing most songs in real time. It's just when I physically hit the icon on the screen to activate it to listen for a song it's not always finding the song. Whereas it found the song on my 9p and through Shazam.

 

[mustang7757]

I did that. It's not that it's not working. It's capturing most songs in real time. It's just when I physically hit the icon on the screen to activate it to listen for a song it's not always finding the song. Whereas it found the song on my 9p and through Shazam.

Now playing has a button to hit ? I thought it just automatically kicks in when it hears music

 

[HyperM3]

Now playing has a button to hit ? I thought it just automatically kicks in when it hears music

Yes, on the lock screen a little musical note at the bottom. If you press on it then it starts listening for the music.

 

[mustang7757]

Yes, on the lock screen a little musical note at the bottom. If you press on it then it starts listening for the music.

Interesting
I'll check it out

 

[mustang7757]

I did that. It's not that it's not working. It's capturing most songs in real time. It's just when I physically hit the icon on the screen to activate it to listen for a song it's not always finding the song. Whereas it found the song on my 9p and through Shazam.

I see what you mean it took two taps to recognize the song I was currently playing, maybe provide feedback to Google.