Numbers Entered Into Contacts on LG L9 Doesn't Sync To Gmail Contacts Online :(

[nightrocket]

Dear All,

I've checked my phone's sync settings, synced several times, logged in and out of Gmail online to see if anything has been updated. No such luck. Icon by phone numbers saved on phone is a cell phone, rather than the letter "G" which typically represents contacts pulled from Gmail online. I've had this issue - I believe - with my previous Samsung and would welcome your help. Although I've seen this question brought up before, the answers are typically not device specific or have not been useful and clear to follow.

As a new user, I had difficulty negotiating this site and finding the best place to post this. There is not an LG Optimus L9 Forum so, if there is a location where this post might encourage more visibility and help, let me know.

Thank you.

- JC

 

[B. Diddy]

Welcome to AC Forums! Sorry you're having problems navigating the site--I suggest you give that feedback to one of the Moderators, because they're always trying to improve the site.

When adding contacts to your phone, you always have to be conscious of whether you're adding it to your Google account or to the phone's account. The Google account will sync with your Gmail Contacts in the cloud, while the phone account can't (the phone account is useful if you're importing contacts directly from Outlook). Different phone brands might have slightly different Contacts apps, but let me tell you how it works on my Motorola Droid Razr Maxx. When I add a contact using the People app (which is the stock contacts app), the entry screen has a prominent field at the top that says "Google contact" and my Gmail address. If I tap it, it gives me the option to change it Backup Assistant Plus, which is essentially the Phone account when you use a Verizon phone. You need to make sure that the field is set to Google in order for the contact to sync to the cloud. If you don't see that, try tapping the menu button in the Add Contact entry screen to see if it gives you the option there.

Unfortunately, once you've entered a contact into the Phone account, I don't think you can edit it to change to your Google account--you typically have to enter it again as a new contact, this time to your Google account.