Offer to switch hardware to fix mic from V

[menelfloss]

I don't get the mic issue very often but it does occur and I have a small hairline crack on my screen (only noticeable at certain angles) and verizon offered to send me out a refurb. How is the quality on Verizon refurb's is it worth switching them out? I got my nexus on launch day so it is one of the first built so I'm hoping to receive a phone that is at least a little improved in the 4 months they have had.

The one sent out to me was virtually new. Looked great, if you look at my first post in this thread it shows the camera log which states it is not a referb with 0 minutes call time. The screen came flawless.

 

[moosc]

Haven't had any issues with my nexus. Haven't had that long.

Sent from my Galaxy Nexus using Xparent Cyan Tapatalk

 

[dk21]

It's odd that Verizon gives so many different answers. My mic has increasingly been cutting out so I finally called support. They "never heard of this problem" but are taking an angle of investigating with local network engineers first. They had me "mark" a call when the mic cut out with a special keypad entry. I'm told they'll swap my phone if the network engineers report that there is no trouble, which is what I'm expecting to hear. Unfortunately, they said that it can take up to four days for their network team to investigate cases, so in the meantime, I'm stuck with a phone where others can't hear me on more than half of my calls lately. I hope I don't need it for an emergency...

 

[woodslink]

Anyone else have this issue? Try an app named SoundAbout.