daddyd302
Well-known member
Re: Official: Galaxy S8+ Pre-order thread
Well I'm having a blast trying to get mine from T-Mobile. First they tell me that they're gonna charge me $20 to help me order it or I could just do that online. Well the problem I told her is I wanted to add JOD and you can't do that online! It'll only let you do the regular JUMP!
I thanked the csr and try again and the second CSR wants me to put a down payment of $150 for it because I don't have JOD, I try to tell her I want JOD added as I order the S8+. She tells me there's no way around the down payment. Lucky for me, my line got disconnected.
I call again and this time the CSR agree to help me. I told him I wanted the grey S8+ not the S8 and after getting everything done, he tells me there's a charge of $21.12 and that's the tax he says. I argue that that's impossible JOD has a 0 down and no taxes. He says he'll waive it after I give him the CC info, so I agree.
I get my email from them to sign and I go back to check on T-Mobile's site and the charge is the upgrade fee that I was trying to avoid. To my surprise the csr put the wrong order in and instead of the S8+, I'm getting the S8... So I call again...
The 4th csr tells me she can cancel the order but I would have to wait til Monday to order again. I told her that's not my fault you guys screwed up my order. There has to be a way for you guys to re-order it and she says there's no way. Later on she tells me that I can re-order if I go to a T-Mobile store, and they can by pass it.
So now it's off to the store where I know it's gonna get even more interesting....
Well I'm having a blast trying to get mine from T-Mobile. First they tell me that they're gonna charge me $20 to help me order it or I could just do that online. Well the problem I told her is I wanted to add JOD and you can't do that online! It'll only let you do the regular JUMP!
I thanked the csr and try again and the second CSR wants me to put a down payment of $150 for it because I don't have JOD, I try to tell her I want JOD added as I order the S8+. She tells me there's no way around the down payment. Lucky for me, my line got disconnected.
I call again and this time the CSR agree to help me. I told him I wanted the grey S8+ not the S8 and after getting everything done, he tells me there's a charge of $21.12 and that's the tax he says. I argue that that's impossible JOD has a 0 down and no taxes. He says he'll waive it after I give him the CC info, so I agree.
I get my email from them to sign and I go back to check on T-Mobile's site and the charge is the upgrade fee that I was trying to avoid. To my surprise the csr put the wrong order in and instead of the S8+, I'm getting the S8... So I call again...
The 4th csr tells me she can cancel the order but I would have to wait til Monday to order again. I told her that's not my fault you guys screwed up my order. There has to be a way for you guys to re-order it and she says there's no way. Later on she tells me that I can re-order if I go to a T-Mobile store, and they can by pass it.
So now it's off to the store where I know it's gonna get even more interesting....