Ok Google detection options all greyed out

Jason Husbands

New member
Oct 30, 2015
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Moto X 2013 / 5.1 Lollipop / Verizon
The initial upgrade was horrible. Numerous bugs, bad battery life, etc.
Did a factory reset and it runs almost 100% EXCEPT for OK Google detection. All my options are greyed out:

ok google detection.png

English US is set.
Moto voice is not setup.
I really miss the always listening "Ok google now".

What's the fix?
 
On my Sprint Moto X, I had an active listening option in the main settings. Do you have that there?
 
Not sure what to suggest. Unless for whatever reason Verizon disabled it.