Ok Google isn't responding from lock screen

[Rumblee1]

Ok Google won't respond from my lock screen even thought I've got it turned on to do so. Once screen is on, it works fine. Any ideas?

 

[OhAlfie]

Did you go into the Goggle app/settings/voice and confirm you have the settings set to reply from any screen?

 

[Rumblee1]

Did you go into the Goggle app/settings/voice and confirm you have the settings set to reply from any screen?

Yes, done. Still not responding. It will once screen is awake.