Ok Google Issue

[AngieL65]

For some reason OK Google doesn't work with AOD on. It will work with the lock screen on but only when the screen is showing not when it is off and not when the AOD is on.

 

[Darius DuPree]

Yeah it's very annoying, but I haven't found any workarounds other than disabling the AOD

 

[LineKill]

Currently it will only work, with the screen off, if it is charging.

 

[Sam_Gs7]

Weird oK Google Assistant behaviour isn't it 'cause it works on

my SGs7 with the AoD=AlwaysOndisplay enabled and No

need to keep it charging..When I ask it oK Google

open "Android central" it does Let's hope

a user comes up with a solution ⤴

 

[AngieL65]

I switched over to S Voice it seems to be working correctly.

 

[Btravelen]

So, with your SGs7 sitting idle with AOD on and NOT on charge, it will wake when 'Ok Google' is used?

The only way it 'sort of' works on my SGs7 Edge is using s-voice, but s-voice sucks...

 

[Btravelen]

Currently it will only work, with the screen off, if it is charging.

That is my experience... My original Droid Turbo was typically flawless using this feature from sleep and I really miss it..

 

[LineKill]

That is my experience... My original Droid Turbo was typically flawless using this feature from sleep and I really miss it..

Yeah, some of the LG phones will also wake with the screen off. There are a few others also, but not my S7 edge. I am not exactly sure why, but it sure would be nice if it did.

There was a thread where one person said theirs worked, they were in the Google Services Beta. The thread died and there was never really any proof that it worked, this was a few weeks ago.

I don't know if it is a Samsung thing or a Google thing. It is not consistent with different devices and not even consistent with different devices made by the same manufacturer.

 

[Btravelen]

It appears to me to be a Samsung issue.. S-Voice awakens the phone from sleep by voice, but it works so poorly that it's useless to me.. Assistant will work if it's on charge, or if I press the home button first.. Curious