On a Galaxy s9, when I call out I get a message "call not sent" how do I fix?

[Android Central Question]

Also when someone calls in it goes to voice mail

 

[B. Diddy]

Welcome to Android Central! Do you have good cell signal when this happens? Have you asked Verizon about this?

 

[billant]

Same exact issue here with a Note10, shows "Call not sent."
I have tried several active sim cards from different carriers which work fine in other phones, but in the Note10 I can only access the web and text. When trying to make a call with full signal bars and LTE next to it, it just shows "Call not sent". I've done all the usual restart, full factory reset from the recovery menu, even reflashed it via Odin with the latest firmware three times then factory reset again, but Nada! No bueno! lol Samsung has screwed up this time, it seems to be a hardware problem.

 

[Laura Knotek]

Same exact issue here with a Note10, shows "Call not sent."
I have tried several active sim cards from different carriers which work fine in other phones, but in the Note10 I can only access the web and text. When trying to make a call with full signal bars and LTE next to it, it just shows "Call not sent". I've done all the usual restart, full factory reset from the recovery menu, even reflashed it via Odin with the latest firmware three times times then factory reset it too, but Nada! No bueno! lol Samsung has screwed up this time.

What model is your Note10? What carriers are you using?

 

[mustang7757]

Same exact issue here with a Note10, shows "Call not sent."
I have tried several active sim cards from different carriers which work fine in other phones, but in the Note10 I can only access the web and text. When trying to make a call with full signal bars and LTE next to it, it just shows "Call not sent". I've done all the usual restart, full factory reset from the recovery menu, even reflashed it via Odin with the latest firmware three times then factory reset again, but Nada! No bueno! lol Samsung has screwed up this time, it seems to be a hardware problem.

Get it replaced under warranty.