On my 6P when I try to make a call my screen goes black.

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

When I try and make a call the screen goes black. The call does go through.
Only way to stop call is to hold down power button.
Have tried safe mode and factory reset, no luck.
 
Do you have a screen protector on the phone? Some did not have the cutout for the proximity sensor, so when on a call it will turn the screen off..
 

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