Question one account two lines

[mkbentz]

I have one TMO account but two different phone lines. However, the 2nd line 'clones' itself to my line. How do I change this? In settings someplace?

 

[B. Diddy]

Welcome to Android Central! Can you explain a bit more what you mean when you say it clones itself? Are you using a dual SIM phone, or two different phones?

This kind of thing sounds like it would need attention from the carrier themselves -- have you contacted T-Mobile support directly?

 

[mkbentz]

I haven't contacted tmobile; was hoping for a setting on our iPhones that could handle this. The other phone is getting all my texts, calls, etc. ...except emails. Emails are different. We do have two different phone numbers and two different phones.

 

[Bkdodger1]

It sounds like you are using T-Mobile DIGITS and if so go to the DIGITS app on your phone and check your settings within it to see what is being directed defaults

 

[B. Diddy]

I haven't contacted tmobile; was hoping for a setting on our iPhones that could handle this. The other phone is getting all my texts, calls, etc. ...except emails. Emails are different. We do have two different phone numbers and two different phones.

Bkdodger1 could be on the right track -- see more info about DIGITS here: https://www.t-mobile.com/support/plans-features/get-started-with-digits

Also, are you saying you all have iPhones? If so, you should probably ask your question on an iPhone forum -- this is an Android forum.