outlook notification wont go away

[Android Central Question]

On my s7 edge (recently inherited from my mother), for some reason the outlook new email notification icon thing will not go off my status bar when I have no new emails, and then when I pull it down, there's no notification there.

I'm not sure if its a problem with the phone or with the app. I was wondering if anyone had any ideas as to what the problem could be, much appreciated!

 

[B. Diddy]

Welcome to Android Central! Does it go away if your Force Stop the Outlook app, then restart it again?

 

[torijane9]

nope, force stop does nothing.