P10 Plus new phone after 2 hours :E

[Maciej Glinka]

Hello

I buy today new p10 plus . Update software , change some settings ,I played with the phone and after some time i have a big problem with the screen :E look at wideo ... What to do ? warranty ?

https://youtu.be/JnSf6M01OXQ

https://www.youtube.com/watch?v=fFrvAJdPoHo&feature=youtu.be
https://imgur.com/VKZcNOW

 

[dpham00]

Looks like a manufacturing defect. I would contact Huawei for a replacement

 

[Aljean Thein]

Looks horrible. I'd go back to the store where you just bought it and get a replacement.

 

[dpham00]

Looks horrible. I'd go back to the store where you just bought it and get a replacement.

That's a good option too if you are within the return period

 

[Aljean Thein]

That's a good option too if you are within the return period

OP bought it yesterday. I'd definitely just exchange it for a new one

 

[dpham00]

OP bought it yesterday. I'd definitely just exchange it for a new one

Right, that's the best option

 

[Aljean Thein]

Have you gone back and replaced it, OP?

 

[dpham00]

Have you gone back and replaced it, OP?

Maybe he already got a replacement and has gone on with his happy life

 

[Aljean Thein]

Maybe, but it's only been a couple of days. I'm sure he did replaced it. I wouldn't deal with that for more than 5 minutes.

 

[Morty2264]

Hope you got your phone replaced, OP!

 

[dpham00]

Maybe, but it's only been a couple of days. I'm sure he did replaced it. I wouldn't deal with that for more than 5 minutes.

Oh definitely. That's pretty horrible

 

[Aljean Thein]

Hope you got your phone replaced, OP!

Same here

 

[dpham00]

Any update?

 

[Aljean Thein]

I'm sure he replaced it by now.

 

[dpham00]

I'm sure he replaced it by now.

I hope so

 

[Maciej Glinka]

Sorry I forgot to reply. The phone was replaced after 4 days for a new one.

 

[Aljean Thein]

Sorry I forgot to reply. The phone was replaced after 4 days for a new one.

Great to hear that! Everything working the way it should?

 

[Maciej Glinka]

Sometimes the animations are not smooth as if I expected it . besides, the camera gives a lot of joy

 

[Aljean Thein]

Sometimes the animations are not smooth as if I expected it . besides, the camera gives a lot of joy

You can try to change animations speed in dev mode to get a more fluid experience.

 

[dpham00]

Sorry I forgot to reply. The phone was replaced after 4 days for a new one.

Thanks for coming back and updating us. How is the replacement?