Password not recognised any more

[Android Central Question]

So I was using my phone fine. It is an LG K8 model Entered password and it was fine. Went to enter it a while later and it is not recognising it at all. I am sure I am entering the right password because I entered it a while before. I have data on I would like if possible to get off. Is there any software I can use which doesn't wipe the data on the phone but clears the password.?

 

[mustang7757]

So I was using my phone fine. It is an LG K8 model Entered password and it was fine. Went to enter it a while later and it is not recognising it at all. I am sure I am entering the right password because I entered it a while before. I have data on I would like if possible to get off. Is there any software I can use which doesn't wipe the data on the phone but clears the password.?

If you can register a account here , me or other members be happy to assist you.
I'll provide a link to register so you can communicate here.
https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[B. Diddy]

Welcome to Android Central! Sorry, but no, there's no software to try to bypass the password, even if you're certain you're entering the right one. Either you're misremember, or the phone is having a major glitch. Does this persist after a reboot, or in Safe Mode? How to turn on safe mode on Lg K8

 

[Firetastic]

Yes I have just rebooted into Safe Mode and it still says it's the wrong password. How could this happen? I am sure I am entering the right password.

 

[mustang7757]

Yes I have just rebooted into Safe Mode and it still says it's the wrong password. How could this happen? I am sure I am entering the right password.

Go in recovery and clear cache and try again, otherwise factory reset through recovery hopefully u have everything backup.

 

[Scienceguy Labs]

Do you mean your phone unlock pin/password or your Google account password?

If it's your Google account password, try using your login info on a different device, like a PC. If it works there, it's a phone glitch. If it doesn't work there, your password is incorrect or has been changed.

 

[Firetastic]

I mean the Phone unlock password. I might just get a new sim card and keep the other one safe untill a solution maybe becomes available in future. I went into Google and all it says erase data, ring phone if you can't find it etc. I thought maybe there was a way you could wipe the password from google account. How can I clear the cache if I can't even get into phone from recovery?

 

[mustang7757]

I mean the Phone unlock password. I might just get a new sim card and keep the other one safe untill a solution maybe becomes available in future. I went into Google and all it says erase data, ring phone if you can't find it etc. I thought maybe there was a way you could wipe the password from google account. How can I clear the cache if I can't even get into phone from recovery?

This is how you do it on your phone.
https://android-recovery.info/2134/recovery/LG/K8

 

[Firetastic]

What I did was press the power button and when it says switch off the phone hold my finger on it untill it says start in recovery mode. It booted into recovery mode and I still couldn't do anything. Still asked for password.

 

[mustang7757]

What I did was press the power button and when it says switch off the phone hold my finger on it untill it says start in recovery mode. It booted into recovery mode and I still couldn't do anything. Still asked for password.

Can try find my phone , on Google see if gives option to unlock?

 

[B. Diddy]

I thought maybe there was a way you could wipe the password from google account.

This is a common misconception. Google's Find My Device allows you to remotely create a password to lock the phone only if it didn't have one to begin with. You can't remotely unlock or change the password if it already has a password set. Samsung devices can do it using their Find My Mobile service, but as far as I know, they're the only manufacturer that allows you to do this.

LG phones don't allow the user to wipe the system cache partition in Recovery Mode, unfortunately. When you say you got into Recovery and it asked for a password, do you mean after you selected the Wipe Data/Factory Reset option?

 

[Firetastic]

I didn't select anything. It booted up to the same screen except it had safe mode in the left hand corner.

 

[B. Diddy]

No, it sounds like you booted into Safe Mode per my previous link above. Here's how to do a hardware key factory reset of the K8: https://www.hardreset.info/devices/lg/lg-k8-2018/hardreset/first-method/

 

[Firetastic]

The only problem with hard resetting is you lose all data. There is some data that I would like to if possible get off the phone.

 

[B. Diddy]

Right, but therein lies the main problem. If the phone thinks you're entering the wrong password, there's no feasible way of bypassing it.

 

[Firetastic]

What about hard resetting but using data recovery software?

 

[B. Diddy]

You could look into it, but I'm always wary of any company that advertises that kind of recovery software, because at least part of their target audience will be shady sorts of people. I'm afraid we can't really go into detail about efforts to bypass a security feature -- sorry!

 

[mustang7757]

What about hard resetting but using data recovery software?

If you had your phone backup , you should be fine doing factory reset .

 

[Rukbat]

What about hard resetting but using data recovery software?

To recover software, it has to still be on the phone, just erased from the directory (or unlinked, in Android/Linux terminology). If you factory reset, the phone is wiped, both the directory, any non-system apps any of your data (like pictures, music, etc.), your Google account name and login, etc. And you'll still need to enter your Google password before it resets. If the firmware is corrupted, that won't work either (if the password isn't coming off the keyboard correctly, it won't come off correctly when you reset either), so you'll have to reflash the stock ROM, and that really wipes all the Android partitions. (The recovery and download partitions may remain, but you have no data files in them.)

 

[Firetastic]

I'm trying to get some text messages off the phone. They are still on there, I just can't get by the password in order to access them. When I watch videos about data recovery it says for example a smashed screen. Obviously the phone would be unusable then. My phone is as good as unusable since I can't get into it. So any recommendations?