Pedometer issues

madamocta

Member
May 7, 2013
22
0
0
Yesterday my pedometer just stopped working out of the blue. I haven't installed any new apps in that time, just updates to the ones I already have. I tried turning the device off and back on, checked all the settings but no luck, my steps and distance are not measured. Has anyone encountered the same issue?
 
Have you tried to do a factory data reset?

No, I hoped it could be avoided. I got the phone two weeks ago and I just finished setting it up the way I want to, so I hoped that there was an easier fix

Edit: I checked whether sensors were working OK, and they are fine, so I narrowed the issue to the Health app itself. Also I noticed steps started working when I played Pokémon Go today
 
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