No offense but this whole thread is a little premature. Also the title is a little misleading. You haven't been penalized for pre-ordering. I don't know who told you it was better to pre-order versus going in store on release day because you'll get it earlier. That's not true. The Verizon rep is right. It just means you're guaranteed a phone, period, in the event you're local Verizon store(s) sell out on release day. It's that simple. Don't expect anything special, or the phone to land on you're doorstep 2 days early.
Sorry you were mislead or misunderstood. I'm getting the Razr, but I don't see a need to pre-order. I'll go to the store on release day, or even after and I'm not worried about getting a phone. Heck I went to my local store on release day for my OG Droid at Noon and they still had plenty. The store wasn't swamped at all, and look how big of a release that phone was! Unless you live in a huge metropolis you should be fine.