Phone has strong signal connection, but will not connect to data network when prompted. Why?

[AC Question]

Phone has strong signal connection, but will not connect to data network when prompted.

For the past week I have been experiencing multiple difficulties regarding signal connection. My network is 3 UK, and the coverage is usually fantastic and still is according to their website; however, for the past few days I have struggled to even have one bar of signal, let alone an internet connection. Now, things have improved and I have a strong reliable signal, but, when I press the button to turn my data back on, the slider moves, but the data connection is not established.

Any help would be kindly appreciated!

 

[Rukbat]

Re: Phone has strong signal connection, but will not connect to data network when prompted.

There are a number of causes for a problem like that, some in the phone, some in the network. Bring the phone into 3 and see if they can figure out which it is in your case. (It has to be hands-on, otherwise it's all guesswork.)