Phone has strong signal connection, but will not connect to data network when prompted. Why?

A

AC Question

Phone has strong signal connection, but will not connect to data network when prompted.

For the past week I have been experiencing multiple difficulties regarding signal connection. My network is 3 UK, and the coverage is usually fantastic and still is according to their website; however, for the past few days I have struggled to even have one bar of signal, let alone an internet connection. Now, things have improved and I have a strong reliable signal, but, when I press the button to turn my data back on, the slider moves, but the data connection is not established.

Any help would be kindly appreciated!
 

Rukbat

Retired Moderator
Feb 12, 2012
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Re: Phone has strong signal connection, but will not connect to data network when prompted.

There are a number of causes for a problem like that, some in the phone, some in the network. Bring the phone into 3 and see if they can figure out which it is in your case. (It has to be hands-on, otherwise it's all guesswork.)
 

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