phone/pc not syncing together [Solved - Post #67]

[mustang7757]

and i did and it's set under transfer files

Can you expand and take a screen shot?

Also did you try reset usb settings i mentioned earlier ?

 

[riskybzns]

Hahaha...Download smart switch tool , it comes with Samsung drivers and from the tool there you can download them anytime you want

how much more crap do i need to download? lol

i'm frustrated, but at the same time want to win this battle and remember how the hell i was able to get it to work. still say it had something to do with going into device manager

 

[mustang7757]

how much more crap do i need to download? lol

i'm frustrated, but at the same time want to win this battle and remember how the hell i was able to get it to work. still say it had something to do with going into device manager

That should be first thing any Samsung owner has , it back up your device and does software updates .

 

[riskybzns]

Can you expand and take a screen shot?

Also did you try reset usb settings i mentioned earlier ?

and i forgot to, but i just did.

here's the screenshot you asked for.

 

[mustang7757]

and i forgot to, but i just did.

here's the screenshot you asked for.View attachment 328197

Thank you !

You on android 8?

 

[riskybzns]

Thank you !

You on android 8?

correct sir

 

[mustang7757]

correct sir

Ok , so go to this , tap storage clear data and force stop it

 

[mustang7757]

Screen shot

 

[riskybzns]

correct sir

trying to install smart switch from their website as a last resort and every time i right click on the download options for windows a new tab will pop up then close.

today just isn't my day!!!

 

[riskybzns]

Screen shot View attachment 328198

so where do i go for that? in the location you mentioned earlier? if so i did and cleared the data and force stopped it

 

[mustang7757]

trying to install smart switch from their website as a last resort and every time i right click on the download options for windows a new tab will pop up then close.

today just isn't my day!!!

Also try plug in different ports and if you can test on different computer , I hear you lol

 

[mustang7757]

so where do i go for that? in the location you mentioned earlier? if so i did and cleared the data and force stopped it

Yes

 

[riskybzns]

Also try plug in different ports and if you can test on different computer , I hear you lol

different port is an option, and i did, but still nothing, even though the pc makes the recognition sound

as far as another pc, i'm sol on that option. lol

 

[riskybzns]

Yes

i mean this will pop up on my screen, but i just ignore it when it does.

 

[B. Diddy]

and i forgot to, but i just did.

here's the screenshot you asked for.View attachment 328197

FYI, the Transfer Files option is the same as MTP (while Transfer Images is PTP, which is rarely used these days).

Can you also show a screenshot of your Windows File Explorer when you connect your phone? Does it show up in the device list at all?

 

[riskybzns]

FYI, the Transfer Files option is the same as MTP (while Transfer Images is PTP, which is rarely used these days).

Can you also show a screenshot of your Windows File Explorer when you connect your phone? Does it show up in the device list at all?

nope, not at all. just my hdd, sd card and my dvd-rw drive

 

[mustang7757]

i mean this will pop up on my screen, but i just ignore it when it does. View attachment 328199

Try the USB clear like i mentioned we go from there

 

[B. Diddy]

Sorry that we're bombarding you with all kinds of suggestions, but see if this also happens in Safe Mode, in case some 3rd party app is interfering: https://www.t-mobile.com/support/devices/android/samsung-galaxy-note8/safe-mode-samsung-galaxy-note8

 

[riskybzns]

Try the USB clear like i mentioned we go from there

can you please explain again what you mean by usb clear? sorry...thanks!!!

 

[riskybzns]

Sorry that we're bombarding you with all kinds of suggestions, but see if this also happens in Safe Mode, in case some 3rd party app is interfering: https://www.t-mobile.com/support/devices/android/samsung-galaxy-note8/safe-mode-samsung-galaxy-note8

crap...i've forgotten how to put the phone in safe mode. lol

and i see you are showing a link for tmobile. does that matter since this is an actual sprint device?