Phone refuses to dial after I make a call to some numbers.

[Android Central Question]

Greetings. This issue has happened twice now. I have a Pixel 1 XL with Android 8.1.0. Up till this issue arose, I would say my phone was basically glitch-free. In fact, this is the only smartphone I've ever loved. But here's the issue:

After making calls (one which went to a person's voice mail, and one which led to a busy signal, both local numbers), when I tried to call again, I found that the phone app would simply not dial any more numbers - neither the number I had just tried, or another number. Both the numbers involved were numbers I had dialed successfully in the past. I tried clicking on contacts and dialing the number I wanted, with the same result - my phone staring at me like I was crazy.

The only way to fix it seems to be to restart the phone; closing the app didn't work.

As for frequency, this happened once about a week ago, and then, after an uneventful week, happened again today.

Any thoughts?

 

[B. Diddy]

Welcome to Android Central! Are you able to dial the number, but the Phone app is just stuck on "Dialing..."? Or does it not even let you enter the number? I've noticed a couple of glitches like that on my Pixel 2 XL on T-Mobile, where it just gets stuck on "Dialing..." And once, just recently, it got stuck on "Hanging Up" -- I had to reboot it to get it working again.

 

[Rukbat]

You could go to https://developers.google.com/android/images and download the latest marlin firmware (Pixel 1 is marlin). Then (after you've unzipped it) open flash-all.bat (or flash-all.sh if you're using a Mac or Linux computer) and remove the -w in the one line it appears in. Then run flash-all (with the phone connected to the computer and booted to the bootloader). That will replace all your Android files without wiping your own stuff. (The -w means "wipe", but you remove that.) If it still has the same problem after that, it's a hardware problem and has to be repaired (but that's such a long-shot that I wouldn't worry about it).