Phone reset settings itself

[allysisa]

Hi all this morning I turned on my phone and the wallpaper had changed the keyboard has changed from Google to Samsung one,

Why did this happen its like someone went in my phone and swaps things back to reset settings x

Please help its a samsung note 9

 

[B. Diddy]

Anything else change? Did you have to set your homescreens back up? Are you using a 3rd party launcher like Nova?

 

[mustang7757]

[Moved to Note 9 forums for specific traffic]

 

[allysisa]

Sorry didn’t reply had COVID jab and it wiped me out for a few days, with nova no I’ve no launchers just what the phone came with, I had to reapply my theme as it went to default the phone was on airplane mode when I turned it on and my settings where as I’d reset settings I didn’t lose photos thankfully x

 

[Kizzy Catwoman]

Sorry didn’t reply had COVID jab and it wiped me out for a few days, with nova no I’ve no launchers just what the phone came with, I had to reapply my theme as it went to default the phone was on airplane mode when I turned it on and my settings where as I’d reset settings I didn’t lose photos thankfully x

Make sure you backup those photos just in case. Google photos is free high quality until June.

 

[B. Diddy]

Or, if you have Amazon Prime, use Amazon Photos, since Prime members get unlimited original quality backups indefinitely (at least, they haven't announced any end to this perk yet.

 

[allysisa]

Thank you haven’t got prime x