Phone restarting constantly.

weston87

Well-known member
Jan 21, 2011
223
6
0
I have a sprint GS6 Edge 64gb. It has 5.1.1 update on it. Just last week I did the Ota update that gave our phones the same features as the edge +. OK so my problem that I keep having is my phone just randomly restarts itself. I've taken it to best buy where I bought the phone. They did a soft reset and re-download the update. It fixed the problem for about a day and a half and then it started restarting again. So yesterday I just did a factory reset thinking that would help. It did for a while. Then this morning my phone has reset itself 5 times since I woke up this morning and no telling how many times it did it while sleeping. My question is do any of you have any solutions for this? I plan on taking it back to best buy after work. Just want to know if there is a solution so I don't have to take it or have to do another factory reset. Thanks

Sent from my awesome GS6 Edge!