Phone stopped syncing Google, tablet stopped syncing Microsoft - need help.

bs03

Member
Nov 18, 2013
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Mom called because her tablet had an error that it failed to sync Microsoft. Later she tells me that her phone has this "weird icon" - it is failing to sync Google.

She has network and can connect through Chrome on either device. Tried resetting, rebooting, the basics. No luck.
The phone is about a year old running KitKat. The tablet is about a month old running Lollipop. It seems that the errors arose on Monday sometime.

Any ideas.