Phone stuck with logo screen after installing Pie update

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Android Central Question

Hey there, I have a Nokia 6 and today I got a notification to install Android Pie. I chose to do so and I pressed "restart". After 30 minutes or so, I checked my phone to see if there was any progress, although I knew it would take a while since it was a big update. All I saw was the Nokia logo screen. I waited for another hour and still the same, so I decided to manually restart the phone and it worked. I entered the pin aaaand back to the same screen. I restarted it again manually and although I saw various options in the pin input screen and I could choose to restart and shut down my phone, after I entered the pin it saw the same screen, again.
I'm going to do some grocery shopping now and see if when I come back there's any replies or progress on the update, thanks in advance!
 

Rukbat

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Feb 12, 2012
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If it still isn't working, bring it to your carrier and ask for assistance. Unless the phone isn't carrier-branded, the carrier sent the update, so it's their liability if anything got messed up. (If it's not carrier-branded, contact Nokia - it's their liability, since they sent the update.)