Phone turns on in pocket?

[Mikey47]

This is strange. I do not have Smart lock turned on, have accidental touch protection turned on, have lock instantly with side button and require a password or fingerprint to unlock my new S21+.

Two times this week while walking with the phone in my pocket somehow it has unlocked she got to the phone dialpad and started entering numbers.

How does this happen? With the phone out of my pocket there appears to be nothing I can do to get the phone to unlock unless I use a fingerprint it password. WTH?

Thanks,
Mike

 

[fuzzylumpkin]

My guess would be it's the emergency dialer you're seeing and your phone is still locked.

 

[Mikey47]

My guess would be it's the emergency dialer you're seeking and your phone is still locked.

That has to be it!! Genius!

It's funny though because the screen should not ever turn on when it's on my pocket, but I literally do not think there is any other way this could be happening.

 

[fuzzylumpkin]

I've had it happen myself. Try putting your phone in your pocket the other way up, or get a case with flush buttons... Not perfect solutions, but they've heeled in my case.

Since I've started leaving the house again, it's become apparent that the S21 ultra is just too big lol.

 

[Zorrak]

I've been having this problem as well. It only happens at work where i'm moving around a lot. I use Bluetooth earphones almost all day and figured it was something with those. This never happened on my S8 or S20 though. 1 time I took my phone out and it said I tried to unlock it 44 times! another time I emergency called my friend while he was at work. I messed with a bunch of settings and so far it seems like turning off Double Tap to wake helps a bit. It still happens but way less often.

 

[gomezz]

I have been having problems with this for ages. Tried a folded mouse mat in my trouser pocket to act as a screen protector but that caused the phone to slide out of my pocket when sat down in a deep car seat. Now use a belt holster but was still having a problem yesterday with a radio sports commentary stream pausing every now and again. Going to try using without Double Tap to Wake and see if I can get on with relying on Lift to Wake instead.

 

[J Dubbs]

With the problems you guys have been having with pocket dialing, I would shut off double tap to wake and lift to wake... make sure the only way to activate the screen is the power button.

I've had problems with both those features in the past, and turning them off fixed my pocket issues.

 

[Morty2264]

With the problems you guys have been having with pocket dialing, I would shut off double tap to wake and lift to wake... make sure the only way to activate the screen is the power button.

I've had problems with both those features in the past, and turning them off fixed my pocket issues.

This is a good suggestion! My husband was just having this same problem yesterday and I showed him this thread! He has an LG Velvet, which has Knock On or double-tap to wake. Yesterday I advised him to turn off Knock On and so far he's had no issues!

 

[Zorrak]

I narrowed it down and It seems like a problem with the fingerprint reader. So I have that turned off now, which sucks since that's the quickest way to open the phone