Photo Gallery won't open even after Factory Reset!?

Ada Sakookoo

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Apr 14, 2014
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Gallery tries to open for a split second and then just goes back to the home screen. Have tried clearing out caches for Gallery, media storage and media container storage. Just did a factory reset, and NO CHANGES. I need to be able to access pictures I take on my phone with my phone! I am able to acquire photos if I plug the phone into the computer but no matter what I do i can't access them on the phone.
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! This is a pretty old thread, so it would help if you gave more details about your situation. Do you have a Desire HD, or a different phone? Have you tried booting into Safe Mode? The exact steps may depend on the phone, so it's important to know which one you have.