Pixel 11/28 generous return window

[sulla1965]

I just bit the bullet and ordered the regular Pixel via google financing. I noticed that if you purchase a pixel now, you get until Jan 22 to return the Pixel with a full refund. So almost 30 days to try it and decide to keep it or not. Was this always the case or is this a special cyber monday perk? Thanks

 

[Aquila]

Holiday perk, they did it last year too.

 

[sulla1965]

Very nice! Over a month to try it out.

 

[slowtbss]

Is there a restock fee????

 

[bhatech]

Most retailers have that generous return period during holidays. (Amazon, Apple and many others)

 

[bhatech]

Is there a restock fee????

Not from Google Store but if you bought from greedy carriers they have the restocking fees.

 

[Almeuit]

Let us know what you think .

 

[quangtran1]

Unrelated to retailers' policies, Verizon business accounts always have a 30-day return policy, all year. Just thought I throw that out there for those with business accounts.

 

[slowtbss]

I just have a reg account with a gm discount..... Just trying to see if in get the pixel xl 32 if I could trade back in for the 128 when it comes in
With out a restock fee

 

[Kangda]

Updated: Google Store policy now says Jan 22 for extended holiday returns (before it said Jan 9).

 

[pmendu]

I just have a reg account with a gm discount..... Just trying to see if in get the pixel xl 32 if I could trade back in for the 128 when it comes in
With out a restock fee

Same thing debating here...

 

[sulla1965]

The Google Store return policy says the return date is Jan 9 for holiday returns. I would double check with Google Store to confirm what the actual return by date is (Jan 9 v Jan 22). From the site:
Extended holiday returns
If you buy devices or accessories from the Google Store between November 25 and December 25, 2016, you can return them through January 9, 2017.

I ordered a Pixel on 11/28 and I'm almost certain it said all purchases 11/28-11/30 have until 1/22 to return for a full refund.

 

[slowtbss]

There is a restock fee for vzw....I confirmed that

 

[quangtran1]

There is a restock fee for vzw....I confirmed that

Right, for consumer accounts if box has been opened.

 

[PhiPsi32]

That's a nice perk. I hope you take full advantage of it.

 

[ST_Jim]

Just to confirm Verizon's return policy:

"All purchases made between November 24 and December 31, 2016 may be returned or exchanged through January 14, 2017. A restocking fee of $35 applies to any return or exchange of a wireless device (excluding Hawaii)."

Of course, that assumes my Pixel XL 128GB actually ships before Jan 14th. If not, I would suppose the normal 14 day policy will apply. As it is, I have over a month to play with the Pixel I bought for my wife, before I swap phones with her.

 

[sulla1965]

Just to confirm Verizon's return policy:

"All purchases made between November 24 and December 31, 2016 may be returned or exchanged through January 14, 2017. A restocking fee of $35 applies to any return or exchange of a wireless device (excluding Hawaii)."

Of course, that assumes my Pixel XL 128GB actually ships before Jan 14th. If not, I would suppose the normal 14 day policy will apply. As it is, I have over a month to play with the Pixel I bought for my wife, before I swap phones with her.

I bought one directly from Google

Extended holiday returns:

"If you buy devices or accessories from the Google Store between November 25 and December 25, 2016, you can return them through January 22, 2017."

 

[Kangda]

I bought one directly from Google

Extended holiday returns:

"If you buy devices or accessories from the Google Store between November 25 and December 25, 2016, you can return them through January 22, 2017."

You are right! Now the return policy says Jan 22. It originally said Jan 9 when I last posted. I will update my post now. That is a fantastic window of return!