Pixel 3 suddenly stops wirelessly charging at 50%.

[patruns]

This just started last night. The phone stops charging at 50%. Sitting on the charger it keeps cycling between "50% - charging wirelessly" and "fully charged". Anyone else experience this?

 

[mustang7757]

Is this a pixel wireless charger or 3rd Party ?

 

[patruns]

Is this a pixel wireless charger or 3rd Party ?

Samsung. Been working forever. And now I just discovered it does this on the OEM rapid charger.

 

[mustang7757]

Samsung. Been working forever. And now I just discovered it does this on the OEM rapid charger.

Hmm...can you try safe mode ?

 

[patruns]

It does it in safe mode too.

 

[mustang7757]

It does it in safe mode too.

Ok let it drain this one time to 0 percent then charge it back up see if recalibration works .

 

[patruns]

Trying one last time while the phone is off.

That was my next move.

 

[mustang7757]

Trying one last time while the phone is off.

That was my next move.

Ok , keep me posted!

 

[patruns]

Also, after a soft reset I have a new icon. I seem to remember a few months back seeing this briefly. What is the icon to the left of the Fi VPN icon?

 

[mustang7757]

Also, after a soft reset I have a new icon. I seem to remember a few months back seeing this briefly. What is the icon to the left of the Fi VPN icon?
View attachment 320948

I've seen that before , you connected to a tablet or hot spot ?

 

[patruns]

Not at all

 

[mustang7757]

Not at all

Anything shows up in notifications pull down panel?

 

[patruns]

No, just bluetooth, wifi and mobile data show activated. No options. What is interesting is that I still show 50% after several hours. This leads me to suspect that Android doesn't really know the battery status.

 

[mustang7757]

No, just bluetooth, wifi and mobile data show activated. No options. What is interesting is that I still show 50% after several hours. This leads me to suspect that Android doesn't really know the battery status.

Yeah , try the recalibration of the battery, we see if we can figure that icon in the meantime

 

[patruns]

My next step. Will keep you posted.

 

[mustang7757]

Ok perfect

 

[patruns]

Hours later, still at 50%. That leads me to believe the indicator is wrong. I note the wireless charger still showed "blue" indicating it was still charging. That's a bit dangerous as it seems it is attempting to charge when it is not necessary. Gonna run it all the way down.

 

[patruns]

Well, I let it completely run down and shut down. (It stayed at 50% the whole time.) Put it on the charger overnight and when I looked at it this morning it said fully charged, although the wireless charge was still showing a blue light. Also, the phone turned on somehow on it's own. Now says 50% again. Interestingly, when I go into the battery settings it says 50% and "Should last until about 12:15 AM based on your usage". That's about 14 hours from now. But below It says full charge lasts about 1 day, 6 hr. Below that it says Screen usage since full charge 2hr, 44 min. How can that be? I just now took it off the charger.

 

[mustang7757]

Well, I let it completely run down and shut down. (It stayed at 50% the whole time.) Put it on the charger overnight and when I looked at it this morning it said fully charged, although the wireless charge was still showing a blue light. Also, the phone turned on somehow on it's own. Now says 50% again. Interestingly, when I go into the battery settings it says 50% and "Should last until about 12:15 AM based on your usage". That's about 14 hours from now. But below It says full charge lasts about 1 day, 6 hr. Below that it says Screen usage since full charge 2hr, 44 min. How can that be? I just now took it off the charger.

Only other thing I can think of is factory reset , if that doesn't work need go repair center.

 

[patruns]

I've just found a ton of reports at Google Support describing this exact issue. Both the Pixel 3 and the Pixel 4 are affected. Some go back months.

https://support.google.com/pixelphone/thread/2437932?hl=en

https://support.google.com/pixelphone/thread/25796722?hl=en

https://support.google.com/pixelphone/thread/11110542?hl=en+

Google doesn't seem to want to acknowledge there is a problem. I may have to contact Google Fi where I bought it for a replacement.