play store app download error

[Barbara T]

Hi guys. I have tried to download facebook app on my samsung s4 but keeps coming up with an error. I cant do system restore as I can not lose what I hv on here as I cant move them to my sd card. Is there anything else I can do?

Posted via Android Central App

 

[Marck527]

Go to app manager > play store > clear data, fixed an error for me.

Sent from my GT-I9500

 

[Marck527]

Go to app manager > play store > clear data, fixed an error for me.

Sent from my GT-I9500

Sent from my GT-I9500

 

[Barbara T]

Thank you. But I can't find the data with app store as I am new with this phone. Sorry. Could you direct me?

Posted via Android Central App

 

[Marck527]

Sent from my GT-I9500

 

[SpookDroid]

Go to Settings, Application Manager, "All" tab, and find Google Play Store. Just remember! Clearing Data will force a re-logging to Google Play, meaning it will take a while for the list of installed apps to re-populate. Don't panic (Sometimes re-booting the phone makes it faster)

 

[Barbara T]

Thanks for that. It didnt work still coming up with that error. I don't wanna do system restore just incase that doesnt work either.

Posted via Android Central App

 

[rootjunkie]

Thanks for that. It didnt work still coming up with that error. I don't wanna do system restore just incase that doesnt work either.

Posted via Android Central App

Hmmm, try to install from the play store website (you can use your phone), log in to the account your phone is synced with on your mobile browser and go here:https://forums.androidcentral.com/e...s?id=com.facebook.katana&hl=en&token=8pywRArH

 

[Barbara T]

I just tried that. It says that it is already installed. Weird lol. But in playstore says free. Now thats confusing lol

Posted via Android Central App

 

[rootjunkie]

I just tried that. It says that it is already installed. Weird lol. But in playstore says free. Now thats confusing lol

Posted via Android Central App

Oh you're right, very strange haha anyway go to this link:http://www.androiddrawer.com/10902/download-facebook-3-3-app-apk/

It's the latest version, try it.

Good Luck!

 

[Barbara T]

I give up. Says app not installed! I might just have to do system restore thank you

Posted via Android Central App

 

[Reyline Sturges]

I am about to get crazy..I cannot download the fb on my phone it says -24 error..i called the customer service and they cannot do anything ,they told me to contact fb....can anyone
help me?

 

[Hussein Khateeb]

I want to install some games in my sgs4 ... when downloading complite its come to install the game but its failed . "Error : couldnt install on usb storge or sd card . I dont know what to do

 

[Kate Trinnell]

I want to install some games in my sgs4 ... when downloading complite its come to install the game but its failed . "Error : couldnt install on usb storge or sd card . I dont know what to do

ugh I am having the same problem
I tried downloading a game and it didnt work then I tried to download CBC app and that worked but any games arent working for me. I get the same error message
I have enough space but nothing will download

 

[metle_geek]

Is your memory almost full??

Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app

 

[metle_geek]

Found this on xda I'm hoping it helps

This is a common error that occurs with the Play Store sometimes after flashing ROMs without wiping data, or with an incomplete un-installation (apk corruption, etc.)

What is it?​

Basically, there is some app data left behind from a previous installation of the app. The Play Store sees that data when trying to install the app and throws a -24 error, because it doesn't know what to do with it.

So, how do you solve it?​

Simple to fix:
(I'm assuming you're rooted, chances are you are if you get this error)
- YOU'LL LOSE YOUR DATA FOR THAT APP (You would have done anyway, if it was uninstalled properly) -
1.) Using a root file manager, go to /data/data
2.) Find the package name of the app you're wanting to install
(Don't know the package name? Find the app you're wanting to install on the Play Store online and it's in the URL)
3.) Delete that folder. All of it.
4.) Try to install your app again, it should work now
5.) If you like, hit the thanks button

If you're unrooted, you can try this:
[hide]
Run this in adb

adb shell rm -R -f /data/data/

Replace with the package name of your app (if you don't know it, see above)
[/hide]
If that doesn't work, a factory reset is your only option, sorry

Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app