Play store doesn't download apps

[Gohar428]

I just opened my galaxy tab 3 from the box.Entered my gmail etc.All necessary stuff done.I opened the play store and download anything it gives error on the installation and I cannot install anything from web Too please help

 

[mobilecrackers]

I just opened my galaxy tab 3 from the box.Entered my gmail etc.All necessary stuff done.I opened the play store and download anything it gives error on the installation and I cannot install anything from web Too please help

go to recovery and clear cache

 

[Gohar428]

How to goto recovery ?