Please check your internet connection and try again. Pops up randomly. How can I fix this?

A

AC Question

Please check your internet connection and try again. Pops up randomly.

I get this gray rectangle box reading "Please check your internet connection and try again." It comes randomly and it appears at the bottom of my screen. I have tried clearing cache and restarting my phone. It doesn't matter if I'm on wifi or not. I am using a Nexus 6P on Verizon. I have a screenshot of it as well.
 

LynLue

New member
Mar 2, 2016
2
0
0
Visit site
Re: Please check your internet connection and try again. Pops up randomly.

I've been getting the same thing for the past day.
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,384
250
83
Visit site
Please check your internet connection and try again. Pops up randomly.

Does this happen with wifi switched on? If so, try resetting the router.
 

Jordanferg92

New member
Mar 2, 2016
2
0
0
Visit site
Re: Please check your internet connection and try again. Pops up randomly.

It happens whether I'm on Wifi or not. And LynLue, are you also using a 6P on Verizon?
 

Jordanferg92

New member
Mar 2, 2016
2
0
0
Visit site
Re: Please check your internet connection and try again. Pops up randomly.

Looks like it has quit doing it. I'm not sure what made it stop all of a sudden. After it started doing it I cleared the cache and turned it off and it didn't fix it. It stopped though, so I'm not complaining.
 

NotFromHere

Well-known member
Oct 4, 2012
111
0
0
Visit site
This same thing just started to happen to me on my Nexus 6p. I was getting that message, and I also wasn't able to receive calls (though I could make outgoing calls). I opened up the SIM card tray, and then re-inserted it, and all was well. Maybe there was some dust on it? Maybe it had gotten out of alignment? Anyway, that fixed the issue.
 

bjrosen

Well-known member
Mar 19, 2011
751
3
0
Visit site
I've seen that with Google Now even when I have a WiFI connection and other apps work. I suspect the problem is at Google's end.
 

thomase00

Member
Nov 17, 2011
7
0
0
Visit site
I've seen that with Google Now even when I have a WiFI connection and other apps work. I suspect the problem is at Google's end.

Same thing here with my Nexus 6p on Verizon. Anyone using Dropsync? I wonder if that might be related. I use Dropsync to sync a folder full of SNES roms and save state files. The pop-up seems more frequent when I am playing a game in the emulator and updating the save state files.
 

blueskiesnh2o

Member
Aug 29, 2013
13
0
0
Visit site
Same issue here on a Nexus 6P AND a Nexus 5X on Project Fi. Get the message both on WiFi and cellular. Have not been able to correlate it with any app. Formatting cache has no effect. Will try the SIM card trick.
 

JCHAOS

Well-known member
Nov 12, 2015
136
0
0
Visit site
suppose it is some nefarious government activity spying on our phones?
wouldn't put it past them. Happens to me a lot as well, but when I look at the LTE indicator, all bars are there as well as "LTE". WTF?
 

maysam33

New member
Sep 29, 2016
3
0
0
Visit site
suppose it is some nefarious government activity spying on our phones?
wouldn't put it past them. Happens to me a lot as well, but when I look at the LTE indicator, all bars are there as well as "LTE". WTF?

lol... that's the only explanation!!
There isn't any "actual" connection problem... I even watch Netflix on my phone without any interruption other than that freaking grey box keep popping up on my screen and then on my nerve!
 

blueskiesnh2o

Member
Aug 29, 2013
13
0
0
Visit site
Here is how I solved it. The gray box that pops up is called a "toast." Go to the App Store and download an app called "Toaster." When you turn it on, it will make a log entry every time a toast pops up. When the offending toast appears, open Toaster and it will tell you which app initiated it. In my case, a VR app from NYTimes was causing the phantom message.
 

maysam33

New member
Sep 29, 2016
3
0
0
Visit site
Here is how I solved it. The gray box that pops up is called a "toast." Go to the App Store and download an app called "Toaster." When you turn it on, it will make a log entry every time a toast pops up. When the offending toast appears, open Toaster and it will tell you which app initiated it. In my case, a VR app from NYTimes was causing the phantom message.

The app is amazing!! I didn't even know what those boxes are called!
Ironically ever since I installed the app, that specific box hasn't appeared 🤔
Anyway, thank you so much 👍
 

JustStan

Member
Oct 29, 2011
8
0
0
Visit site
Thanks so much, blueskiesnh2o. I've been dealing with this forever and didn't know how to figure it out. Tried Toaster and sure enough it was the NYC VR app causing the message for me as well. Guess I'll just uninstall it. Problem solved. Thanks again.
 

blueskiesnh2o

Member
Aug 29, 2013
13
0
0
Visit site
I'm having the same issue on on my Pixel XL. Can you post a link to the correct Toaster app in the playstore?
I can't post a link, so will try to attach a screenshot.
e6f4eb216ba994115da253cea2d4e3ac.jpg