PLEASE HELP!!! ATT Galaxy S6 Edge 64gb. Gear VR Nightmare!

[dadekash]

It all started last night 4/28/15. Out of no where, my phone, on it's own, takes me to the Gear VR setup Wizard. It wouldn't let me close out of it, shut off the phone, nothing. I went to app manager and uninstalled everything related to Gear VR. Then 10 min later I get an all black screen with a little white X along the bottom edge screen and my phone becomes completely disabled. A robotic voice comes on telling me to turn on my Gear VR.

I dont have Gear VR, never have, never will. How can I stop this from happening again. It does it out of no where and renders my phone useless for 10 minutes with a black screen. Please help.

 

[smooth4lyfe]

Are you able to do a factory reset?

If you can't access Touchwiz, do one from the Recovery menu

Sent from my Samsung Galaxy S6!

 

[dadekash]

That Gear VR black screen makes the phone unusable for like 10 minutes and then I can use the phone again.

 

[Matthias Barth]

Ahh same problem today. From the off comes this fu**ing Installation and block my phone

 

[Matthias Barth]

Seems this **** is hanging around with a bad USB Charger. If you connect a USB Device the the phone is working

 

[trucksmoveamerica#AC]

Mine acted up last night. Kept saying dock is connected in notifications, screen flashing on/off, going crazy.

Sent from my SM-N915V using Tapatalk

 

[dfb8085]

what the heck is Gear VR in the first place. I have seen it on my list of apps under app manager but never tried it. I think I got it disabled but I'm not sure.

 

[dfb8085]

what the heck is Gear VR in the first place. I have seen it on my list of apps under app manager but never tried it. I think I got it disabled but I'm not sure.

 

[roy_geejay]

what the heck is Gear VR in the first place. I have seen it on my list of apps under app manager but never tried it. I think I got it disabled but I'm not sure.

Gear VR is a virtual reality thingy just like the oculus rift. It's cool worth trying. Optimised for the Galaxy S6, S6, and the Note 4 only

Posted by the Gold Platinum Galaxy S6 Edge via the Android Central App

 

[JoeGz]

This happened to me recently. Factory reset did not resolve the issue. 5 minutes in and it will initialize the VR again. Had to get a replacement phone.

Posted via the Android Central App

 

[emad1995]

You could try downloading package disabler and using it to disable the 3 vr packages.

Posted via galaxy s6

 

[Manuel Sansone]

I tried it but now the issue is only changed (not resolved)..
Now I can see my lockscreen wallpaper but I can't interact with the smartphone...
Samsung is really disappointing me..

 

[Mwebber86]

I have the exact issue ..please let me know if and how you resolved it

 

[Brittany Bishop]

I have the exact issue ..please let me know if and how you resolved it

My boyfriend's mom had this issue. What she did was held down the power and volume down button which brings up a menu. Using the volume buttons to scroll, go to power off. It fixed the issue for her.

 

[Patrick Williams13]

I had exact same issue. There is dirt in the usb port. Get some double sided tape and wrap it around a needle or toothpick and dab it in and out of the usb port very gently. This fixed mine instantly.

 

[maklinesr]

Last night Note 5 refused to charge, the USB "dead". I rebooted, it charged for a while. I looked for anything else new and found something like "oculus" or some such thing, clicked it, mentioned GEAR VR, so I went back to applications, found 3 related applications, dropped them, it's behaved since then.