Please Help - Can not connect to my PC

[alextodd16]

Im trying to connect my DROID to my PC (windows vista) - it shows up as 'Removable Disk' - but when i click on it - it says "Please insert a Disk into the Removable Disk". I have - on the phone - pulled down the USB notification and hit the "mount" button - no change. I've shut both the phone and computer down and restarted - no change. I've removed the SD card and re-installed - no change. Im using the supplied motorola usb cable. I dont know what else to try. Any help is much appreciated!

 

[blackmannx#AC]

I believe you have to "unmount" the card in order for it to show up.. I would reboot the pc and try it again with the "unmount" command.. I cant test it as Im not near a pc..

 

[Snaz]

That's exactly the steps I took and it worked....maybe try a different USB slot?

 

[alextodd16]

Thanks...I did that to...i feel like I tried everything...i've been working on this all day....I was hoping someone else may have the same issue.

 

[Fatasaurus]

i am... still working on trying to get it to work...

 

[alextodd16]

I tried all the slots to - same thing

 

[Fatasaurus]

yep reboot and changed ports and still not working

 

[Snaz]

When you pull down the notification screen on your droid....AFTER choosing Mount....does it say Turn off USB storage...under "Ongoing"?

 

[alextodd16]

yes - but I cant figure out how to do that or even if im supposed to

 

[Fatasaurus]

figured it out! make sure usb debugging is on. its under settings > applications > development

 

[Snaz]

yes - but I cant figure out how to do that or even if im supposed to

you only do that when you want to disconnect. I just wanted to know if your phone acknowledged your choosing mount.

 

[CrackberryMike]

figured it out! make sure usb debugging is on. its under settings > applications > development

Good catch...didnt see that myself.

 

[alextodd16]

ok - i did that - and still same thing - it seemed to be working at first asking me to install new drivers - which i did - restarted my computer - and still the same thing. grrrrrrrrrrr

 

[iminent]

What works for me

Hello,

for me all i have to do is pull down hit ongoing > disk drives > Done

HTC Incredible

 

[Jeffrey Hubbart]

download the drivers for that phone that's why its not seeing it as another drive