Please Help: phone won't turn back on

[legaleye3000]

My wife dropped her phone and it turned off, or at least the screen won't off and won't turn on. If I hold the up arrow and power button for 10 seconds, the indicator blinks green. When I plug into the computer, the Mac android transfer tool doesn't detect the phone, any ideas? Thanks.

 

[Tom in Bristol]

See my reply on the Moto forum.