polaris office issue excel

[bulldogmoe7]

have a samsung tab ( i assume 10.1) for work. we use polaris office. a major issue is that when in the excel page trying to enter info in the cells. the keyboard will not pop up but only get "copy paste more" everytime you tap that cell. you double tap the cell over and over and over and eventually the keyboard pops up. very annoying. any ideas on fix?
i can not download another keyboard. i can not download kingsoft office or quick office. stuck with this.
oh one thing i have not tried is that it does have an otterbox case on it. maybe the screen protector is preventing the keyboard to pop up. but any other application i have no issue at all with typing. only excel format

 

[Rukbat]

I get the keyboard every time I double-tap. Maybe you're not double-tapping fast enough.

 

[Ealevenish]

i can not download kingsoft office

I've got Kingsoft running on Android 4.1.2.
Want the .apk file?

 

[bulldogmoe7]

I get the keyboard every time I double-tap. Maybe you're not double-tapping fast enough.

i double tap slow and fast and easy and hard. most other guys at work have the same issue with jsut this program and escel

 

[bulldogmoe7]

I've got Kingsoft running on Android 4.1.2.
Want the .apk file?

i will let you know if i can. they have the tablet really locked down. to sure i can side load it.