Poor Battery

[lgbalfa]

Ok, but in that screenshot you showed, if you tap the menu button at the upper right, is there an option to show all system processes?

Also, in GSam, show us the Cell Signal Strength graph.

See attached.

Where is the Cell Signal Strength graph in GSAM?

 

[B. Diddy]

For the signal strength graph in GSam, tap that little square icon at the lower left, then the Phone Signal tab at the top. But wait until you can charge up to 100% and then use it regularly down to around 20% again (without charging in between) so we can get a better idea of the battery drain vs signal strength.

 

[lgbalfa]

For the signal strength graph in GSam, tap that little square icon at the lower left, then the Phone Signal tab at the top. But wait until you can charge up to 100% and then use it regularly down to around 20% again (without charging in between) so we can get a better idea of the battery drain vs signal strength.

See attached.

 

[B. Diddy]

That's still a short period of time. Charge back up to 100% and use it normally down to 20-30% again, and then show us what the graph looks like then.

 

[mustang7757]

Yes , agree ...show all pages both battery analysis gsam and stock

 

[lgbalfa]

I actually did a master reset yesterday and my battery is still draining really bad.

100% - 12:30pm
37% - 3:50pm

Minimal usage.

I plugged it in for 5 minutes at 3:40pm because the phone turned off and I thought maybe the battery died but it didn't.

See attached screen shots.

Let me know what else I need to do or can provide.

If I need to bring it to 100% and then let it drain again let me know.

Thanks for your assistance.

 

[B. Diddy]

Sorry, but that cell signal graph should show more data over time. It's probably because you charged up a bit, so the graph reset. Try again, and this time get a screenshot of the cell signal graph before​ you plug the phone in (even for just a few minute).

 

[mustang7757]

I actually did a master reset yesterday and my battery is still draining really bad.

100% - 12:30pm
37% - 3:50pm

Minimal usage.

I plugged it in for 5 minutes at 3:40pm because the phone turned off and I thought maybe the battery died but it didn't.

See attached screen shots.

Let me know what else I need to do or can provide.

If I need to bring it to 100% and then let it drain again let me know.

Thanks for your assistance.

View attachment 320015

View attachment 320016

View attachment 320017

I recommend holding off on the factory reset.
Now its going be tougher to trace as it will take up to few days to a week to get learning usuage pattern.

 

[lgbalfa]

For the last few hours, the phone kept shutting down automatically.

I decided to file a warranty claim with Motorola since the phone is still under warranty.

They will be sending me a replacement phone.

Thanks everyone for their assistance.

If I have more issues with the replacement phone, I will be sure to look for assistance here.

Thanks

 

[mustang7757]

For the last few hours, the phone kept shutting down automatically.

I decided to file a warranty claim with Motorola since the phone is still under warranty.

They will be sending me a replacement phone.

Thanks everyone for their assistance.

If I have more issues with the replacement phone, I will be sure to look for assistance here.

Thanks

Ok, good luck with the replacement

 

[lgbalfa]

Thanks again for your assistance.

 

[lgbalfa]

Ok, good luck with the replacement

I am using my backup phone right now (Moto XT1080).

Haven't used this phone in a while.

Do you know how to put it on DND mode?

I like to use DND mode with the exception of the alarm.

Let me know if you know.

Thanks

 

[mustang7757]

I am using my backup phone right now (Moto XT1080).

Haven't used this phone in a while.

Do you know how to put it on DND mode?

I like to use DND mode with the exception of the alarm.

Let me know if you know.

Thanks

If you pull the notification panel down should be a toggle or long press it to get into its settings

 

[lgbalfa]

I could not find it there.

Not a big deal.

 

[mustang7757]

I could not find it there.

Not a big deal.

Check in settings >under notification

 

[lgbalfa]

There is no "Notifications" under "Settings"

 

[mustang7757]

There is no "Notifications" under "Settings"

How old is this phone ?
@javier P

 

[lgbalfa]

How old is this phone ?
@javier P

It is the Moto XT1080.

At least 5 years old.

There is a possibility it does not even have that option.

 

[mustang7757]

It is the Moto XT1080.

At least 5 years old.

There is a possibility it does not even have that option.

Yeah probably, that's why I'm asking javier

 

[lgbalfa]

Yeah probably, that's why I'm asking javier

No problem.

Thanks