Poor connection

[donebrasko]

Anyone else have random times where there connection goes out and you have to go in and out of airplane Mode to get it to work?

 

[mustang7757]

Hi, which connection wifi or mobile data?

 

[B. Diddy]

You're talking about the cellular connection, and not wi-fi, right? Which carrier do you have? Do they generally have a strong signal where you are? Have you asked them if there are any problems with the towers in your area?

 

[donebrasko]

Hi, which connection wifi or mobile data?

Mobile

 

[donebrasko]

You're talking about the cellular connection, and not wi-fi, right? Which carrier do you have? Do they generally have a strong signal where you are? Have you asked them if there are any problems with the towers in your area?

I'm Verizon. It happens various times. It happens when I'm on 4g but more if I'm in the 5g area. I wish I could turn it off but Verizon disabled the option.

 

[B. Diddy]

I seem to recall this being a problem at times for 5G. I'd bring it up with their customer support to see if they have any suggestions. If it's an issue they're aware of but don't have any good fix for yet, maybe they'll credit your account for some nominal amount.

 

[mustang7757]

Mobile

I'm Verizon. It happens various times. It happens when I'm on 4g but more if I'm in the 5g area. I wish I could turn it off but Verizon disabled the option.

Try this app to switch off 5g


https://play.google.com/store/apps/details?id=com.ray.samsungbandselection

 

[DJM626]

I use this and even this disconnects several times during the day in which your settings are not retained. This is kind of inconvenient and a pain to have to keep checking this as well as your battery drains searching for a signal

 

[DJM626]

I think this is more or less a Verizon issue where they want you to switch to the higher 5G data plan which enables more options

 

[mustang7757]

I use this and even this disconnects several times during the day in which your settings are not retained. This is kind of inconvenient and a pain to have to keep checking this as well as your battery drains searching for a signal

Not sure why it disconnect

I think this is more or less a Verizon issue where they want you to switch to the higher 5G data plan which enables more options

I think all carriers encounter this on 5g

 

[petestl]

Mine (S21+)has been terrible on Verizon. signal is much (2 -3 bars) weaker when held side by side with a Note 10+. Called support and they said they "refreshed and cleared" some things on their side on my device. it was better for about a week.

 

[donebrasko]

Try this app to switch off 5g


https://play.google.com/store/apps/details?id=com.ray.samsungbandselection

All LTE?

 

[mustang7757]

All LTE?

Should be option 3G and 4G , LTE?