Question Possible someone altered my a14 5g to operate on different network? file attached for context

[anthony99]

hello I have been having slow mobile data speeds for a while and recently have found some supporting evidence that might indicate my phone was hacked( by ex, who i a am no longer with)
Phone is a a14 5G(or at least it should be)
I found some information in this file that is very fitting with the time frame and just would like someone with more knowledge than myself to explain if my theories are correct.

thank you for your time!

 

[Golfdriver97]

How would I investigate that theory?

If you can, get a different cheap phone, 5G capable with a burner SIM card. Part of me would suggest a different brand, because you are testing if the signal is still being output.

If that works, you can put your SIM in, sign in with your GMail, and see if there are any differences.

Edit: Cleared up typos, and made a sentence more clear.

 

[anthony99]

This could be a network issue. Your nearby tower may not be transmitting on the band that you have for 5G. Samsung may have pushed an update that blocks the APN settings. Maybe even the carrier did?

If you can, get a different cheap phone, 5G capable with a burner SIM card. Part of me would suggest a different brand, because you are testing if the signal is still being output.

If that works, you can put your SIM in, sign in with your GMail, and see if there are any differences.

Edit: Cleared up typos, and made a sentence more clear.

So it would have to be another unlocked 5g phone, correct? I think ill try that. Apologies for the back and forth. I knew posting this problem would be tiresome.

 

[B. Diddy]

The likelihood of an issue with your network or the local tower is much higher than the likelihood of anyone hacking your phone. I'm not saying it's impossible that you were hacked, but the possibility is almost always going to be way down on the list, with many more likely possibilities above it.

You weren't entirely clear about the question about a replacement SIM card -- were you confirming that you did get a replacement SIM? This is a pretty common and straightforward thing to do with any carrier.

Any kind of hacking is a crime. If you don't think the authorities have the capability to handle this, then it's unlikely that a bunch of volunteers like us will be any more effective. If your suspicion is high enough, you can report it here: https://www.fbi.gov/investigate/cyber

 

[mustang7757]

Here's another guide

If you suspect your cell phone has been hacked, it's important to act quickly to minimize the damage and regain control. Here are the best steps to take:

1. Disconnect from the Internet

* Turn off Wi-Fi and mobile data immediately. Hackers often rely on internet connectivity to access your phone remotely or transmit data.
* If possible, switch to airplane mode to stop all connections temporarily.

2. Change All Passwords

* Use another secure device (like a laptop or a different phone) to log into important accounts such as email, banking apps, and social media.
* Change all of your passwords to strong, unique ones that include a mix of uppercase letters, numbers, and symbols.
* Enable two-factor authentication (2FA) on all accounts where it’s available for added security.

3. Run a Malware Scan

* Use a reputable mobile security app to scan your phone for malware or suspicious apps. These tools can help detect if any unauthorized apps or services are running in the background.
* Uninstall any suspicious or unfamiliar apps that might have been installed without your knowledge.

4. Factory Reset Your Phone

* If the malware cannot be removed or if the problem persists, perform a factory reset on your phone. This will erase all data and apps, returning the phone to its original state.
* Before resetting, back up your essential data to a secure location (like an external drive or cloud service) but avoid restoring any files that might be infected.

5. Check for Unusual Activity

* Look for any suspicious activity in your accounts, such as unauthorized transactions, emails sent from your account, or unfamiliar device logins.
* Review your phone bill for any strange charges, which might indicate the hacker has subscribed to premium services or made unauthorized calls.

6. Notify Your Contacts

* Let your contacts know that your phone may have been compromised. This prevents hackers from using your phone to target others by sending fraudulent messages.

7. Update Your Operating System and Apps

* Ensure your phone's operating system is up to date. Often, hackers exploit vulnerabilities in outdated software.
* Also, update all your apps, especially those that handle sensitive information.

8. Alert Your Phone Carrier

* Contact your mobile carrier to report the breach. They can help you secure your SIM card, lock your phone, and prevent unauthorized access.
* Some carriers also offer additional services, like enhanced protection or monitoring.

9. Monitor Your Financial Accounts

* Keep a close watch on your bank accounts and credit reports for unusual activity, especially if you've used your phone for financial transactions.

10. Be Wary of Phishing Attempts

* Even after taking these steps, remain cautious of phishing attempts and scam messages that try to lure you into sharing personal details or downloading malicious files

Prevention Tips for the Future:

* Regularly update passwords and enable 2FA where possible.
* Avoid downloading apps from untrusted sources, and be careful with app permissions.
* Use a VPN for added privacy, especially on public Wi-Fi networks.
* Regularly back up your data and set up a reliable security solution to scan for threats.

By following these steps, you can mitigate the damage caused by a phone hack and protect your personal information. Outside of these steps though, no one one here can personally help you. if you feel as though you've exhausted all your options, you should contact your local authorities.

 

[mustang7757]

[Thread has reached its limits and will be closed]