Power issues

chuck54621

New member
Oct 31, 2019
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I know this is my fault but I need some assistance.

I let me nephew use my Note 10+ a couple of days ago. He dropped it and cracked the bottom left part of the phone. It was still working fine until today it's having issues. When I press the power button the screen sometimes will not come on. When I put it on the charger and press the power button the screen will come on. Any ideas?

Thanks
 
I know this is my fault but I need some assistance.

I let me nephew use my Note 10+ a couple of days ago. He dropped it and cracked the bottom left part of the phone. It was still working fine until today it's having issues. When I press the power button the screen sometimes will not come on. When I put it on the charger and press the power button the screen will come on. Any ideas?

Thanks

Damaging your phone is not your fault, nor is your nephew's fault. Nobody wants to damage their phone.

You could try to bring it to Samsung in your country. As it seems like a hardware failure...
 
Why not just double tap the screen to turn it on? Unless you're talking about turning the phone on from a powered-down state?
 

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