Problem taking picture of check for bank deposit

[Mekimmelman]

How do I find help? I have a brand new , samsung s21 , trying to make e deposits in my bank account, and as soon as I take the pictures it will either freeze or kick me off . Any help !! Please, no one seems to know

 

[B. Diddy]

Welcome to Android Central! Which bank app? The photo deposit feature of various banking apps seems to be prone to breaking, depending on the device, system updates, and/or app updates.

 

[mustang7757]

How do I find help? I have a brand new , samsung s21 , trying to make e deposits in my bank account, and as soon as I take the pictures it will either freeze or kick me off . Any help !! Please, no one seems to know

Can try Uninstall and reinstall or clear its data, and then force stop it.

Welcome to AC!