Problem with contacts app

Booster008

New member
Jul 10, 2016
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Anyone run into issues with the contact app on the Priv recently? I noticed a few of my contacts have doubled and are no longer searchable. For example, my wife's contact is now listed twice, they both show as a local contact and a hotmail contact, but it has been removed from my favorites list and if I type her name in the search field nothing comes up. If I delete one, they both go away; I can't merge them or anything. This has been happening for about two weeks now.

Posted via the Android Central App
 
1. Make sure ALL your contacts are Google contacts, not device, phone or SIM.

2. Go to Google Contacts (use a computer or laptop - it's easier) and fix everything up. You'll find what you need in "More" - mainly merge duplicates.

3. Once everything looks good, make an export.

4. Go to the phone and sync contacts (in the Accounts section). Import them to your Google account.

(If your contacts aren't all Google contacts, export all the contacts on the phone, then import that file to Google Contacts.)
 
Yeath! Booster0o8 follow Rukbat fix. May I ask a question..related
to contacts too. When I delete a PHn# or Email-address get
removed from Contacts app, but when I do a backup using
Samsung-Kies the deleted entries came back. soHow
to remove them forever.? Any reply welcome :cool:
 
Thanks, I'll give this a try. As far as permanently deleting a contact, I'd say you would need to update your back up file each time you delete a few contacts. That way if you do a restore using your most recent backup file those deleted contacts shouldn't be there.

Posted via the Android Central App
 

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