Problem with System Updates

[Thales Lima]

Brazilian Moto G XT1033, bootloader unlocked, actually using Stock ROM 5.0.2 with Stock Recovery

Hello guys

Well, I was with rooted 5.0.2 ROM 2 days ago, when it notified me that was an update available, so I know that I can't update by OTA with a rooted phone.

I wiped system/cache/dalvik and installed ROM 4.4.4 by ADB+mfastboot for unroot and be able to update normally.

When the cell started, I updated the "Motorola update service" in Play Store and searched for new updates (Settings > About phone > System updates). A few seconds and it returned the following message: "Check for update was not available at this time. Try again later.".

So, I downloaded the Stock ROM 5.0.2 and installed it by the same way (Wipe > Install by ADB/mfastboot) hoping that it will solve my problem... But it didn't ;(

I did some factory resets, some cache wipes etc and nothing worked for me.

I also installed the stock 5.0.2 recovery again as I saw in a forum topic, but still didn't work.

It is everything right with my phone and network connections.

This message keeps popping up, and I can not update.

Can anyone please help me? Thanks

(Sorry if I had a bad english, still learning...).

 

[Javier P]

Hello Thales, welcome to the forums!

I think there's a problem on Motorola side. I'm also in Brazil and got the same message after checking for updates. Wait until tomorrow and see what happens.

 

[Thales Lima]

Oh, thanks God! I was almost going crazy with that issue ;P

Thank u very much, Javier! So, let's wait and see ^^

---------------------- EDIT -----------------------

Javier, I just ended a conversation with a girl from Motorola (using the Help App), and she told me that this error is due the actual ROM was installed manually (unofficial way ;P), and the update app can't recognize the phone as original and can't send us the update ;(

What should us do?

 

[Javier P]

The system updates was down yesterday as well. This morning is working back. Try again.

 

[Thales Lima]

Yep, now it is working properly ^^



Thanks for supporting me, Javier!

 

[Javier P]

Glad you managed to fix it. A gente se vê pelos forums

 

[Thales Lima]

A gente se vê