Problem with the camera. Should I return my S6?

[gia_b]

Hello! I have the S6 for a couple of months now and it has never disappointed me - until it's time to take a picture in natural sunlight.

Everytime I take a photo on a sunny day using Auto Mode, portions of it turn up overexposed and the colours seem washed out, making it hard to distinguish a detailed subject. Even the sunrays get blown out into big streaks of light. Decreasing the brightness seems to have no effect. Otherwise, the camera performs amazingly good under even lighting or artificial light, cloudy days and low light conditions.

I will attach a few photos to illustrate the issue. They were all taken in Auto Mode with HDR Auto. But even when I switch to Pro Mode and tweak the settings to take another photo in the same place and under the same lighting conditions, the halo effect still stretches over a big part of the picture.



Could anyone tell me if the problem is on my end and I'm incapable of taking a good photo and what cand I do to fix it or should I just return the S6 and replace it with another one? Did anyone else experience this issue? Thank you!

 

[Premium1]

Hello! I have the S6 for a couple of months now and it has never disappointed me - until it's time to take a picture in natural sunlight.

Everytime I take a photo on a sunny day using Auto Mode, portions of it turn up overexposed and the colours seem washed out, making it hard to distinguish a detailed subject. Even the sunrays get blown out into big streaks of light. Decreasing the brightness seems to have no effect. Otherwise, the camera performs amazingly good under even lighting or artificial light, cloudy days and low light conditions.

I will attach a few photos to illustrate the issue. They were all taken in Auto Mode with HDR Auto. But even when I switch to Pro Mode and tweak the settings to take another photo in the same place and under the same lighting conditions, the halo effect still stretches over a big part of the picture.

View attachment 231761View attachment 231762View attachment 231763View attachment 231764View attachment 231766View attachment 231767

Could anyone tell me if the problem is on my end and I'm incapable of taking a good photo and what cand I do to fix it or should I just return the S6 and replace it with another one? Did anyone else experience this issue? Thank you!

Better position yourself. It seems the way the light is shining is always going to give you those types of images.

 

[Dorian Anreiter]

I like the lady in your pictures

Posted via the Android Central App

 

[Gary_Berg]

If you have the sun shining directly on the lens you can get flare, which looks sort of like your last shot. But I wonder if you have grease or a fingerprint on the lens. I'd try cleaning the lens with a microfiber cloth, maybe breath on the lens to dampen it slightly. Do NOT use a damp cloth or put water on the lens/phone.

 

[gia_b]

Thank you all for the tips, I will definitely try to move around a bit more and wipe the lens everytime. I removed the protective film the day I got the phone, now I will be more careful to have it all clean and see if it makes things better. Honestly, I would have blamed my inability to take a good shot as well, but I compared the samsung s6 with an iphone 5s side by side, taking a couple of pictures seconds apart, and the iPhone definitely had less flare (if any) and the colours seemed more vibrant, too.

That's what made me think it might have been a problem with the Galaxy S6, since it supposed to be superior in specs to the iPhone. And it is, I must say, in low-light conditions.

Thank you all, again.